Follow the steps closely to reset your password:
[A] Link: Check your country link here
- Click FORGOT YOUR PASSWORD?
[B] Login ID: (registered email address)
- Click SEND ME MY PASSWORD
[C] You will receive a RESET PASSWORD email through the registered email address. Please check SPAM folder if you did not see it coming through into your Inbox.
- Click GET NEW PASSWORD in the email (you will be directed to the login page)
- Create a new password with min. 8 characters long with at least 1 uppercase, symbol and number
- Click SAVE PASSWORD
[D] You may now login with your new Credentials.
- If you have problem logging in, please clear our browser cache and try again. Alternatively, use Incognito Windows
TIP: You may consider setup 2-Factor Authentication to access your portal for future login.
Go to EDIT DETAILS (vertical menu on your left) > EDIT DETAILS (on main page tab) > tick "Enable" under Two-Factor Authentication and SAVE CHANGES
You may use Google Authenticator App (available under Andriod and Apple Store) to generate code for each login.